Set the Tone for a Seamless Project with Our Client Welcome Pack Template

Designed specifically for interior designers, this fully customisable welcome pack helps you create a professional, warm first impression that sets expectations and builds trust from day one.

The template includes:

Cover Page: Set the tone with your branding and project title.
Project Details: Quick-reference info to ground the project.
Introduction & Studio Overview: Welcome your client and introduce your practice, values, and team.
The Brief & Scope of Works: Clearly outline what’s been agreed—and what’s not—to avoid scope creep later.
Your Process: Walk clients through your design phases to build clarity and confidence.
Fee Schedule: Present your fees and payment milestones in a clear, no-surprises format.
Communication Guidelines: Define how and when you’ll connect to avoid unnecessary back-and-forth.
Next Steps & Client Responsibilities: Keep things moving with gentle prompts and shared accountability.
FAQs: Show professionalism and preparedness with thoughtful inclusions clients rarely expect.

Whether you’re onboarding your first client or looking to elevate your studio systems, this welcome pack streamlines the client experience and positions you as a polished, prepared professional.

Just add your branding and you’re ready to go.